Existing Customers

Am I eligible for any discounts on my bill?
When does my contract end?
What price plan is in place on my account currently?
Where can I see the discounts to my bill?
How do I change my electricity price plan?
What do I need to change my price plan?
I’ve recently switched to Electric Ireland, can you confirm my account details?
I’m on a price plan, so how come the standard unit rate is shown on my bill?
Do new customers have to pay by direct debit?
How do I switch to Electric Ireland for gas?
I would prefer not to pay by Direct Debit and receive the associated discount when switching my price plan, how do I do this?